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Final Fantasy XIV: A Realm Reborn‘s Mac Client was launched with very serious performance issues, preventing many customers to enjoy the game they purchased. Producer and Director Naoki Yoshida issued a statement, not only offering full refunds, but also giving one of the most detailed and transparent explanations I saw of a development screw up.Yoshida-san is very popular among the Final Fantasy XIV community for leading his team to one of the most spectacular turnarounds in the history of MMORPGs, transforming the disaster of 1.0 in the success of A Realm Reborn. Apparently, he shows no less class even when he has to tackle a problem of this scope. Below you can read the full statement:“Producer and Director Naoki Yoshida here.We have received a great deal of feedback regarding the performance of the Mac version, as well as various problems which resulted from the information we provided prior to its release.

• Final Fantasy 14

For these issues, we apologize.I would like to discuss the various issues with the client and their underlying causes. However, as this will make for a rather long explanation, I think it best that we begin with refunds.■For customers who desire a refundAfter careful consideration, due to the issues surrounding the Mac version, we have decided to offer a full refund to those who wish to receive one.If you have purchased a copy of the Mac version of FINAL FANTASY XIV Online and wish to receive a refund, please contact the store or website from which you purchased it.

Please note that the procedure will vary depending on the retailer.If you purchased your copy from the Square Enix Online Store, please fill out the following form:◆Square Enix Online Store Refund Request Form for the Mac Version of FINAL FANTASY XIV OnlineWe have taken measures to ensure that this process goes smoothly regardless of how you purchased your copy.

© SQUARE ENIX CO., LTD. All Rights Reserved.FINAL FANTASY, FINAL FANTASY XIV, FFXIV, SQUARE ENIX, and the SQUARE ENIX logo are registered trademarks or trademarks of Square Enix Holdings Co., Ltd.STORMBLOOD, HEAVENSWARD, and A REALM REBORN are registered trademarks or trademarks of Square Enix Co., Ltd.PlayStation, the 'PS' family logo, the PlayStation Network logo and 'PS4' are registered trademarks or trademarks of Sony Interactive Entertainment Inc.ESRB and the ESRB rating icon are registered trademarks of the Entertainment Software Association.MAC is a trademark of Apple Inc., registered in the U.S. And other countries.Windows is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries.All other trademarks are property of their respective owners.

Final Fantasy 14

What is a Square Enix account? A Square Enix account is a free service provided for authentification in all of Square Enix's online services. Besides its use in all future online services, one can also associate multiple IDs from current services to a single Square Enix account and enjoy features only available to Square Enix account holders. Please note this is the Mac version of the game. The complete edition is perfect for newcomers as it includes the award-winning FINAL FANTASY XIV: A Realm Reborn and the Heavensward and Stormblood expansion packs! Because this affects gameplay, we advise caution if attempting to.